Universal was founded on October 20th 1970 by Salvador Pedro Boniface, who is at present the principal (overall head), together with his wife, Estela Jonneret and their son Mariano Boniface.
It started as a family undertaking, with an evident honesty and the declaration of a slogan (motto) that accompanies us right from the very beginning: “A NEW CONCEPT”.

We were born with the objective of being much more than a means of transport. At Universal we provide full services in corporate mobility, which allows us to lead the national and regional market, improving the experience of our clients and in each of their trips.

Founding partners of the Argentine Chamber of the Taxicab Agency CAAR.


After several phases of sustained growth, we became a strong, well-positioned, recognised company. At present we are in CABA, in a 500 square metres office, with a central system of self reservations, to give the best service of assistance. We have over 200 fully equipped vehicles, with a maximum of 3 years old.


We continue growing

Thanks to the booming spirit that distinguishes us, we go further and in a complex context such as the pandemic, we still put faith in our country and launch a new service: "economy class". This new proposal tries to please the needs of mobility of our customers with a bit smaller but modern and dynamic fleet, ideal for short and urban trips in the city.

Another universal big bet is the launching of the new business unit "Universal Luxury Tourism", thought for a demanding customer, who wants to live a unique, personalised and exclusive experience.

Last but not least, with the objective of expansion, positioning and new alternatives for our customers, we are opening a new branch in the northern area so as to provide a nearer service to the companies situated in that zone; planning to place ourselves in other strategic spots.

Our mission and values


Mission

To solve the needs of individual or group mobility of our customers, through a reliable, safe and organised service. To generate a sense of belonging to the customers based on quality and personal assistance.

Objectives

  • To be the leading institution in corporate mobility in the local and regional market.
  • To give safety and confidence to our clients.
  • To please the needs of our customers.
  • To provide our coustomers a wide variety of transport solutions, with the quality they deserve.

Values

  • Commitment with our customers.
  • Quality in the assistance.
  • Confidence.
  • Empathy.
  • Security.

Vision

To become leader mentors in the area based on achieving the excellence of all our services, taking into account quality, security, organization and professionalism.

Culture

  • Familiar.
  • Comradeship
  • Opportunity for professional growth
  • Motivation

Staff


Board of directors


Estela Jonneret, Gerente General
Estela Jonneret, General Manager
Mariano Boniface, Gerente Comercial
Mariano Boniface, Commercial Manager

Leadership


Paola Fornes, Jefa de Administración y Finanzas
Paola Fornes, Head of Administration and Finance
Sheyla Varzea, Jefa de Facturación y Cobranzas
Sheyla Varzea, Head of Billing and Collections
Guillermo Schwarz, Jefe Comercial
Guillermo Schwarz, Commercial Boss
Laura Guarayo, Jefa de Operaciones
Laura Guarayo, Operations Manager
Claudio Presta, Supervisor de Eventos
Claudio Presta, Event Supervisor
Facundo Palazzolo, Gerente de Sucursales y Franquicias
Facundo Palazzolo, Branch and Franchise Manager
Miguel Brito, Gerente de Hotelería y Turismo
Miguel Brito, Hotel and Tourism Manager

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