Mission
To solve the needs of individual or group mobility of our customers, through a reliable, safe and organised service. To generate a sense of belonging to the customers based on quality and personal assistance.
Brief overview of our origins
Universal was founded on October 20th 1970 by Salvador Pedro Boniface, who is at present the principal (overall head), together with his wife, Estela Jonneret and their son Mariano Boniface.
It started as a family undertaking, with an evident honesty and the declaration of a slogan (motto) that accompanies us right from the very beginning: “A NEW CONCEPT”.
We were born with the objective of being much more than a means of transport. At Universal we provide full services in corporate mobility, which allows us to lead the national and regional market, improving the experience of our clients and in each of their trips.
Founding partners of the Argentine Chamber of the Taxicab Agency CAAR.
After several phases of sustained growth, we became a strong, well-positioned, recognised company. At present we are in CABA, in a 500 square metres office, with a central system of self reservations, to give the best service of assistance. We have over 200 fully equipped vehicles, with a maximum of 3 years old.
We continue growing
Gracias al espíritu pujante que nos caracteriza, vamos por más y en un contexto complejo como es el de la pandemia seguimos apostando al país y lanzamos nuevos servicios para satisfacer las necesidades de nuestros clientes.
Another universal big bet is the launching of the new business unit "Universal Luxury Tourism", thought for a demanding customer, who wants to live a unique, personalised and exclusive experience.
Last but not least, with the objective of expansion, positioning and new alternatives for our customers, we are opening a new branch in the northern area so as to provide a nearer service to the companies situated in that zone; planning to place ourselves in other strategic spots.
Our mission and values
Objectives
- To be the leading institution in corporate mobility in the local and regional market.
- To give safety and confidence to our clients.
- To please the needs of our customers.
- To provide our coustomers a wide variety of transport solutions, with the quality they deserve.
Values
- Commitment with our customers.
- Quality in the assistance.
- Confidence.
- Empathy.
- Security.
Vision
To become leader mentors in the area based on achieving the excellence of all our services, taking into account quality, security, organization and professionalism.
Culture
- Familiar.
- Comradeship
- Opportunity for professional growth
- Motivation
Staff
Board of directors
Leadership
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